Sizing Questions? Call us: 866-777-2307

Return / Exchange Policy

EXCHANGES

A PRODUCT WILL ONLY BE EXCHANGED UNDER THE FOLLOWING CONDITIONS:

If the delivered product is not the product that the client ordered. 

If the problem you’re facing is due to the product’s manufacturing. 

If the size, color or model, of the delivered product, are different from what was ordered. 

For an exchange, both the packaging and the product must be in perfect condition. 

If the exchange is requested within the 30 days period, following all the indications of the return and exchange policy. 

Refunds are not given under any circumstances. The company will only exchange the product for another item that the client chooses.

 

CHANGES ARE NOT ACCEPTED IF: 

If the product shows signs of being used. 

If the product is damaged as a result of trying out the garment (piercing the fabric with fingernails, rings, or other similar objects) 

If the interior of the garment shows signs of being worn without undergarment (stains). For hygienic reasons, we cannot accept returns or exchanges. 

If you no longer have the original packaging, or if the packaging is damaged. 

If the product includes two or more pieces, and any of them are missing. 


Click here to start your Exchange Process 



Please include a copy of the order with notes on the size you would like to exchange it for.
If you need assistance with sizing please send us your waist & Hips measurements.
Once we received the garment it will be inspected & then we will ship the new garment. The exchange process will take from 4 to 7 business days.

If you need any assistance please feel free to reach out.
info@allaboutshapewear
1866-777-2307



Frequent Asked Questions

THIS IS MY FIRST TIME SHOPPING AT ALL ABOUT SHAPEWEAR AND I WORRIED ABOUT THE FIT?

Your first order is your fitting room. If your compression garment doesn't fit or you don't like it for any reason(s) you can return your body shaper back to us within 30 days of the delivery date. We will cover your return shipping by including a pre-paid return label on your order.  Once we receive your return, we will inspect it and then send you the size you want in exchange. This policy only applies to the first order purchased after January 1, 2017.

HOW CAN I SELECT MY SIZE?

Ideally, you will base it on your waist & hips measurements & then compare with our size chart on each garment. If you don’t have measurements we recommend as follow:
High Compression: Size UP 1 Size from your regular size (Ex: If you are M order an L)
Medium Compression: Size UP 2 Sizes from your regular size (Ex: If you are M order an XL) 

HOW CAN I ORDER MY COMPRESSION GARMENT?

You can order directly here on our website or you can call our customer care line  1-866-777-2307 from 11AM to 7PM Mon-Fri.

WHAT TYPE OF PAYMENTS CAN I USE?

You can use is all Major Credit cards & Paypal.

HOW MUCH IS THE DELIVERY OF MY SHAPEWEAR?

FREE shipping within the US territory.
We also offer international shipping the cost varies on your location & duties goes to cart details to find out your total shipping cost if international.

HOW LONG DOES IT TAKE FOR MY COMPRESSION GARMENT TO ARRIVE?

Once you place an order it will take from 3 to 5 business days for the Garment to arrive at your residence.